FAQ

❓ 1. What types of bags do you sell?

We offer a wide range of women’s bags, including shoulder bags, crossbody bags, tote bags, clutches, backpacks, and wallets — designed for style, comfort, and everyday use.

❓ 2. Are your bags made of genuine leather?

We offer both genuine leather and vegan leather (PU) options. Each product description clearly states the material used.

❓ 3. How can I place an order?

Simply add your favorite bag to the cart and proceed to checkout. You can also order directly via WhatsApp for quick assistance.

❓ 4. Do you offer nationwide delivery in Pakistan?

Yes, we deliver all over Pakistan via trusted courier partners. Standard delivery time is 3–5 business days.

❓ 5. What are the delivery charges?

Delivery charges are usually PKR 200–250 depending on your city. Free shipping may be offered on special deals or minimum order value.

❓ 6. What payment methods do you accept?

We accept:

  • Cash on Delivery (COD)

  • Bank Transfer

  • EasyPaisa / JazzCash

(Details provided during checkout or on confirmation)

❓ 7. Can I return or exchange a bag?

Yes, we offer returns or exchanges within 7 days if the product is unused and in original packaging. Please visit our Return Policy for more info.

❓ 8. What if I receive a damaged or wrong product?

In case of a damaged, faulty, or incorrect item, please contact us within 24 hours of receiving your order. We’ll arrange a replacement or refund.

❓ 9. Do you have a physical store?

We currently operate online only, but all products are inspected for quality and shipped safely to your doorstep.

❓ 10. How can I contact you?

You can reach us via:

  • WhatsApp: [03498714722]

  • Or through our Contact Us page.